When Customer Service Isn’t

Hello on a Thursday afternoon, It is a bit overcast and a little breezy, but still feels like we have finally put a winter season away. It was neither a cold nor a bitter winter, but it was nonetheless long and taxing. There were no significant snowstorms nor did we see any bone-chilling-hide-indoors sort ofContinue reading “When Customer Service Isn’t”

Being Worthy

Good morning from the airport in Charlotte, NC, First, thank you for the texts, the comments, the tweets and the other ways in which so many of you have reached out and shared your kindness and concerns over these past days. I actually stopped to see Lydia one last time before I left Menomonie atContinue reading “Being Worthy”

Sans Collar

Good afternoon from my office, I am between advising, grading, prepping, and trying to manage a bite to eat at my desk. Leftovers and hard-boiled eggs. At least there is protein in that. On this day in 1988, twenty-six years ago, I was ordained as a Lutheran pastor. It is what I expected I wouldContinue reading “Sans Collar”